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Frequently Asked Questions
How can I track my package?
Once your order is shipped out, you will receive an email with that tracking number/link. Clicking that link will take you to a page where you can track your package.
Do you do wholesale or Custom orders?
Did we miss any of your questions?
How can I manage my
candle subscription?
To make changes or cancel your subscription order, please email us at Freeindeedandco@gmail.com.
Why is my candle not burning to the edge?
Fun fact: This is called tunneling. Candles start to do this when a full melt pool has not reached the edge of the vessel. When you light your candle allow the wax the melt long enough to have an even layer, edge to edge.
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